{"warranty":{"warranty":4,"url":"https:\/\/greenworks.antradar.com\/jsapi\/warranties\/warranty-4.png"}}

Features:

• 60V 20" Pole Hedge Trimmer
• 2910402CT - 60V Charger
• 2906402CT - 60V 2.0Ah Lithium-ion Battery
• Owner's Manual

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{"82"=>{"faqid"=>82, "faqtitle"=>"Are replacement blades available?", "faqdesc"=>"The blade is a part of the motor assembly and is not able to be easily replaced by the customer; the blade should be sharpened instead. We do not advise the customer for any of our hedge trimmers to sharpen the blade themselves unless they are familiar with this task. In most cases, it is required to take the unit to a qualified technician for sharpening."}, "83"=>{"faqid"=>83, "faqtitle"=>"Can a pole be attached to make this a pole hedge trimmer?", "faqdesc"=>"Unfortunately, this is not an option for our designated handheld trimmers."}, "84"=>{"faqid"=>84, "faqtitle"=>"What to do if blade has jammed (motor hums, blades not moving)?", "faqdesc"=>"Option A – Unit has anti-jamming function: If the branch is blocked in the blade, press the anti-jamming button on the control panel, the blade will reverse twice, and the branch should be released. You can clean the blades by removing any other dirt and debris using a paint brush and then applying a light machine oil. WD-40 or a similar product is recommended. Please make sure to remove power source before cleaning. \n\nOption B – Model does not have anti-jam function: To rectify a jam, start by removing the battery or unplugging your unit. Clear the debris and then you can clean the blades by removing any dirt and debris using a paint brush and then applying a light machine oil. WD-40 or a similar product is recommended."}, "85"=>{"faqid"=>85, "faqtitle"=>"Why aren’t my blades cutting well?", "faqdesc"=>"Typically, this is because of sap or debris being caught between the blades (refer to question, what to do if blade has jammed) or the blade may need to be sharpened."}, "86"=>{"faqid"=>86, "faqtitle"=>"Is there an auto button so that I do not have to continuously hold down the trigger", "faqdesc"=>"As a safety precaution, none of our hedge trimmers have an automatic on button that will allow the customer to operate the unit without holding onto the trigger."}, "87"=>{"faqid"=>87, "faqtitle"=>"What oil do I use to lubricate the blades?", "faqdesc"=>"Customers can use a light machine oil to lubricate the blades."}, "88"=>{"faqid"=>88, "faqtitle"=>"What is the run time?", "faqdesc"=>"The run time will vary depending on the battery in use and will fluctuate depending on the load and user technique. However, hedge trimmers that come with a 2.0Ah battery can provide up to 50 minutes of run time under a light load."}, "89"=>{"faqid"=>89, "faqtitle"=>"What hedge trimmer is right for me?", "faqdesc"=>"Like many of our tools, hedge trimmers are produced in a wide range of sizes and powers. Our lightweight 2.7A is extremely easy to handle and very useful for people without a great need to trim their hedges, the G-max pole saw is ideal for users with tall, difficult to reach hedges and the 60V and the 80V are perfect for heavy duty, long period hedge trimming. Commercial users should refer to our 82V line."}, "90"=>{"faqid"=>90, "faqtitle"=>"What is the cutting capacity?", "faqdesc"=>"Depending on the model, the cutting capacity varies between 5/8” or 1.2”. Refer to the owner’s manual for specifics"}, "91"=>{"faqid"=>91, "faqtitle"=>"Why won’t my hedge trimmer turn on?", "faqdesc"=>"Battery operated: A lot of the time this means the battery hasn’t been fully inserted. On both the charger and the unit, you will know the battery is properly secured in when you hear a click sound. You also will be able to determine if the battery is fully inserted because you won't be able to pull the battery back out without pushing the button located on the battery. If the handle rotates, ensure that it is locked in position, or the unit will not start. \n\nCorded: Ensure that the correct extension cord is being used as advised in the ‘Electrical’ section of the manual and that the cord has not become loose at the outlet or connection on the trimmer. If the handle rotates, ensure that it is locked in position, or the unit will not start."}, "92"=>{"faqid"=>92, "faqtitle"=>"Do I need to put oil in from time to time?", "faqdesc"=>"No, our hedge trimmers are oil free and do not require any oil. However, you can apply general light machine oil to the blade from time to time to help lubricate and maintain the sharpness of the blade"}, "94"=>{"faqid"=>94, "faqtitle"=>"Does the hedge trimmer have safety lock if I accidently drop it?", "faqdesc"=>"If the hedge trimmer is accidentally dropped, the hedge trimmer will turn off and the blade will coast to a stop after several seconds. The hedge trimmer will then be locked in the off position again."}, "96"=>{"faqid"=>96, "faqtitle"=>"What is a pole hedge trimmer?", "faqdesc"=>"Pole hedge trimmers are regular hedge trimmers attached to a pole. They are used for cutting high hedges without using a ladder."}, "98"=>{"faqid"=>98, "faqtitle"=>"Can I add additional poles to my pole hedge trimmer?", "faqdesc"=>"No. We do not advise adding additional extensions."}, "100"=>{"faqid"=>100, "faqtitle"=>"Can the poles be removed to convert to a handheld hedge trimmer?", "faqdesc"=>"We do not have a model that allows you to convert between a pole hedger and handheld hedge trimmer. However, some models do allow you to remove the middle extension pole to shorten the unit by a few feet."}, "101"=>{"faqid"=>101, "faqtitle"=>"How should I hold a pole hedge trimmer?", "faqdesc"=>"For best balance when using a pole hedge trimmer, do not overreach. Always keep proper footing and balance. Practicing proper footing and balance ensures that you will have proper control of the tool in unexpected situations. Always hold the unit firmly with both hands; keep your left hand on the pole shaft and your right hand on the rear handle, so your body is to the left of the blade line. Never use a left-handed (cross-handed) grip, or any stance that places your body or arm across the blade line. Ensure that you maintain a proper grip on the unit whenever the motor is running. For further details, refer to your owner’s manual."}, "105"=>{"faqid"=>105, "faqtitle"=>"Can I trim groundcover with a pole hedge trimmer?", "faqdesc"=>"The pole hedge trimmer is ideal for high level, hard to reach branches.\nIt is not recommended to be used for ground cover as it is not ergonomically suited for low cutting."}, "57"=>{"faqid"=>57, "faqtitle"=>"Can I leave my battery in the charger after charging it?", "faqdesc"=>"The battery chargers do have auto cut offs to prevent it from over charging. However, we do advise customers to remove the battery from the charger after it has been fully charged and to also unplug the charger from the outlet, as this is good electrical safety practice to do so. This will also help to prevent false defect readings and allows the charger to reset itself each time it’s used to charge a battery."}, "58"=>{"faqid"=>58, "faqtitle"=>"Why do batteries cost so much more than the tool?", "faqdesc"=>"The battery is the most important component for a battery-operated unit. Please be assured we price our batteries with the cost of material, manufacturing, and current market pricing in mind. \nBatteries are the costliest items to manufacture and ship in any kit. Full kits including a tool, battery, and charger are priced affordably so that consumers can begin building that line of tools and move forward purchasing tool-only units. When you purchase batteries on their own, it is more notable the cost that they carry."}, "59"=>{"faqid"=>59, "faqtitle"=>"How do I store the battery? Can I leave the battery in the garage or shed?", "faqdesc"=>"When the battery is not in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging. It is recommended to store the battery with a full charge, and if it is being stored for a period where no use is expected, to check on the charge every couple of months. If you notice the charge has dropped, we advise charging the battery back up to full before returning it to its safe storage place. Following these steps will ensure you receive the most out of the battery life."}, "60"=>{"faqid"=>60, "faqtitle"=>"My battery is stuck in my tool. How do I get it out?", "faqdesc"=>"60V/ 80V Products: To remove the battery, push and hold the battery release button. Then, pull the battery pack straight out. In some cases, if the springs underneath have gotten locked down you might have to give a small push to the top of the battery to re-engage them to help the battery pop up. The battery pack fits snugly into the product to prevent accidental dislodging while in use; it may require a strong pull to remove. Before use, be sure that the rails on the battery and product are free of debris that could cause the battery to get stuck.\n\n24V/ 40V Products: To remove the battery, press the latch button on the battery pack down and hold. Pull the battery pack out of the handle. The battery pack fits snugly into the product to prevent accidental dislodging while in use; it may require a strong pull to remove. Before use, be sure that the rails on the battery and product are free of debris that could cause the battery to get stuck."}, "61"=>{"faqid"=>61, "faqtitle"=>"How do I check the charge on my battery?", "faqdesc"=>"Press the battery capacity indicator (BCI) button located at the end of the battery. The lights will illuminate according to the battery capacity level. Please note this switch does require a firm direct push using the tip of your finger. If the button is not being fully engaged, the lights will not activate. Please also be advised the lights only stay on for a few seconds and will automatically turn off. Another reason the lights will not power on is if the battery is completely depleted of power and needs to be charged."}, "62"=>{"faqid"=>62, "faqtitle"=>"Can I use any Greenworks battery in any Greenworks tool?", "faqdesc"=>"Our batteries are interchangeable with tools that are of the same voltage platform only. The difference between batteries of the same voltage is the ampere-hour (Ah) rating. The higher the ampere-hour (Ah) rating on the battery is the more run time it has to offer."}, "63"=>{"faqid"=>63, "faqtitle"=>"Are there certain tools that can’t accept all same voltage batteries?", "faqdesc"=>"There are a few exceptions. \n• Our 80V 20” snow thrower models 2600402 / 2605202 / 2601302 manufactured prior to September of 2017 can only use 2.0Ah or 2.5Ah battery models. \n• Our 60V 8.0Ah battery model 2957102 cannot be used in the following tools due to the height: dual-port lawnmowers, pressure washers, or the wet/dry vacuum."}, "64"=>{"faqid"=>64, "faqtitle"=>"Do all batteries of the same voltage use the same charger?", "faqdesc"=>"Yes, they do. Each product line has designated charger models that can charge all batteries in that voltage platform, no matter the Ah rating."}, "134"=>{"faqid"=>134, "faqtitle"=>"Does battery temperature matter?", "faqdesc"=>"The temperature of the battery prior to use should not be too warm or too cold. For snow throwers if the battery is too cold it may not be operatable. Allow the battery to get to room temperature prior to use. For our other tools allow the battery to cool down prior to use if it’s too warm. To avoid battery temperature issues, batteries should be stored indoors in a dry and cool location. Information on battery storage and temperature will in inside your owner’s manual."}, "65"=>{"faqid"=>65, "faqtitle"=>"The charger indicates that my battery is fully charged but I was just using it and it depleted. Why isn’t it charging?", "faqdesc"=>"Putting a battery that was just in use onto the charger often results in a false full charge signal. Remove the battery from the charger and allow it to rest in a room temperature area for approximately 10-15 minutes before charging."}, "66"=>{"faqid"=>66, "faqtitle"=>"My charger is flashing red when I engage my battery. Why is this happening?", "faqdesc"=>"When the battery is inserted into the charger and the status LED blinks red, remove the battery from\nthe charger for 1 minute, then reinsert. If the status LED blinks green, then the battery is properly\ncharging. If the status LED is still blinking red, remove the battery and unplug the charger for 1 minute. After 1 minute, plug in the charger and reinsert the battery. If the status LED blinks green, then the battery is properly charging. If the status LED is still blinking red, then this likely indicates an issue with the battery or charger and should be taken care of either with our warranty team or by means of replacement."}, "67"=>{"faqid"=>67, "faqtitle"=>"My charger has a solid red light on it when I engage my battery. What is happening?", "faqdesc"=>"This typically indicates that the battery is at the wrong temperature to be charged. Allow the battery and charger to rest indoors at room temperature until they are no longer hot/cold and attempt charging again."}, "68"=>{"faqid"=>68, "faqtitle"=>"Are your chargers made for 220V or 120V outlets?", "faqdesc"=>"Greenworks chargers sold in the USA and Canada are designed for use on 120V outlets only."}}