We Want You to Be Completely Satisfied.
To contact GREENWORKS Customer Care, call our help line:1-888-90-WORKS (888.909.6757).
| Day | Hours |
|---|---|
| Monday – Friday | 9am to 7pm E.T. |
| Saturday | Closed |
| Sunday | Closed |
| Chat (Monday - Friday) | 9:30am to 5pm E.T. |
Our customer service team can help you choose the right GREENWORKS product or help with any issues you are experiencing.
Please have your unit, battery and charger with you along with the model and serial number to complete troubleshooting to ensure quick resolution is provided.
For order cancellations, please send an email with your order information to cancellations@greenworkstools.com
For public relations, partnerships, sponsorships or media requests, please send a direct message with your request and information to @greenworkstoolscanada on Instagram or @gwtoolscanada on Twitter.
Please try our online chat system for questions or product and purchase information!
If you have emailed our team, please allow up to 72hrs for an email response.
DUE TO HIGH VOLUME OF ORDERS, SHIPPING MAY BE DELAYED ON NEW ORDERS. WE ARE DOING OUR BEST TO PROCESS AND SHIP ORDERS AS QUICKLY AS POSSIBLE AND WE THANK YOU FOR YOUR PATIENCE AT THIS TIME.