Contact Us

We Want You to Be Completely Satisfied.

To contact GREENWORKS Customer Care, call our help line:
1-888-90-WORKS (888.909.6757)
Monday – Friday9am to 9pm EST
Saturday9am to 5pm EST
Sunday9am to 5pm EST
Our customer service team can help you choose the right GREENWORKS product or help with any issues you are experiencing.

We apologize that you may experience a higher-than-normal wait time. Due to the ongoing global crisis’ involving COVID-19 and supply chain issues, we are experiencing an influx of customer questions and inquiries. Thank you for your ongoing understanding and patience during this time.

For order cancellations, please send an email with your order information to

For public relations, partnerships, sponsorships or media requests, please send a direct message with your request and information to @greenworkstoolscanada on Instagram or @gwtoolscanada on Twitter.

Please try our online chat system for questions or product and purchase information!

If you have emailed our team, please allow up to 72hrs for an email response.
Questions? Concerns?
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