Greenworks Customer Support

Walk behind mower units should not be operated on slopes greater than 15 degrees. This is not a limitation of the unit, but rather to ensure safe footing for the user. When mowing on a hill remember to mow across rather than up and down.

Greenworks mower units require much less maintenance than a traditional gas unit. However, It will still require routine seasonal maintenance. After each use we advise emptying the bag (if bagging has been used), then check/clean off debris on the side discharge, rear slot, clean the underside of the deck with a cloth and wipe the unit down. If there is harder debris stuck to the underside, you may want to use a rubber deck scraper. Make sure to check the unit for loose nuts and bolts after use and secure if needed. Do not expose this unit to water. Check the blade for any damage/dullness and replace or sharpen as needed. Store the unit in a cool/covered and dry location such as garage or shed.

Here are some mowing tips that may be helpful: • Mow when grass is dry. Mow no more than 1/3 of the length of grass at a time. • Mow in the morning or late afternoon to reduce the heat stress on the newly cut grass. • Alternate mowing patterns each time you mow. As grass develops a grain based on your cutting direction it will lean towards the direction of your mowing path. Changing the pattern allows better vertical growth and helps to keep the cut neater. • Consider mulching. To mulch, remove the bag and insert the mulch plug into the rear of the unit. This will leave the clippings on the lawn allowing the nutrients and nitrogen contained within them to return to the soil and allow the remaining grass to recycle them (always discharge the mulch towards a previously cut area to prevent your mower from bogging down). • Leave grass a little higher in shaded areas. This keeps them healthy in relatively nutrient poor conditions. • Always keep in mind what conditions your variety of grass prefers. If your grass prefers cooler climates, reduce the frequency with which you mow and increase the cutting height of your mower during hot seasons to compensate for the reduced growth rate these varieties may experience in this type of weather.

No, you do not have to engage the self-propelled feature to operate a self-propelled unit. There are two separate motors. Familiarize yourself with the self-propelled feature and the cutting feature of your unit (instruction inside the manual). Once you understand these two features you can engage the blade without using the self-propelled feature.

Greenworks mower are designed for grass, weeds, and foliage. It would not be advisable to depend on the mower to mulch any other types of debris. Before operation please thoroughly inspect the area where the mower is to be used. Remove all stones, sticks, wire, toys, and other objects that could be tripped over or thrown by the blade. Thrown objects can cause serious personal injury.

For safety reasons (which can be found inside your owner's manual under safety information) we advise not using the mower in wet conditions as unstable footing could cause operators to slip, causing a potential hazard. *60V X-RANGE line which features IPX4 weather-resistant construction and can be safely used in damp conditions. Be mindful of your footing during use in potentially slippery conditions. *

The SmartCut™ feature, also considered a Power Save feature, is designed to maximize run time and battery life by automatically detecting the length of grass and adjusting its power or throttle up when needed. With this feature, the rotational speed of the blades will not always stay the same. They will spin faster automatically when you hit thicker grass.

No, gas and oil are not required for the operation our units. Greenworks mowers are either battery operated or corded (extension cord sold separately). This information can be seen on the product page of each tool and inside the owner’s manual.

Greenworks offers a variety of different voltage lines for a wide range of individual residential needs. For example, we offer: 24v, 40v, 60v and 80v. Each voltage line has their own set of interchangeable tools and batteries but are not interchangeable across different voltage lines. To see compatible tools within each voltage line select shop by platform on our site. If you’re still unsure if your unit is compatible, please contact us at info@greenworkstools.com for further assistance. We’re happy to help

For corded units, ensure you have the correct extension cord (reference the owner’s manual) and power from your outlet. If you’re using a battery unit, ensure the battery has a full/adequate charge. Make sure you are starting the unit in the following order, or it will not start: 1. Push down the safety switch button, while pressing the safety switch button with one hand, use your other hand to simultaneously pull the bale switch towards you. 2. Once the machine turns on you can let go of the safety button and continue to hold the bale (lever) handle. 3. The unit will only start when the safety button is pressed first, followed by the bale switch. If it is reversed the unit will not power on. For some of our EZ Fold™ units the start sequence will not affect the unit. Use the correct batteries according to the unit and ensure the batteries have adequate charge, you can either push the button first or pull up the handle. These models are not affected by the start order. However, please always refer to your owner’s manual for verification on the starting process as this would be the most accurate source of information.

Auto-feed string trimmers use centrifugal force to release trimmer line. Each time the unit is activated, the spinning of the trimmer head exerts a force that unlocks the trimmer spool, allowing line to be released. A spring-loaded mechanism relocks the line after approximately 0.25” of line has been release. Therefore, every trigger pull will release line. Bump feed/ bump and feed string trimmers work with a similar mechanism, but the spool lock is manual disengaged by the user by “bumping” the trimmer head on the ground while the unit is in use. This mechanism provides operators with more control over how much line is used.

For attachment capable string trimmers, the following brands are compatible: Poulan Pro, Ryobi-Expand-it and Trimmer plus. If you are unsure if you have an attachment capable string trimmer unit, please contact us at 1-888-90-WORKS

Trimmer line will break off during use which is a normal occurrence. In harsher terrain or when used to edge, the string trimmer's line will break off more often as it makes contact with hard surfaces. To reduce line breakage here are some tips: • Keep the underside of the trimmer head/guard area clean of debris. • Ensure that the cutting blade is clean/clear, and the blade is exposed and shard enough to trim the line. This will also help to reduce excessive line breakage. • Avoid direct contact with hard surface areas when using the string trimmer. • In thicker, denser, and longer grass, you may want to go slower. Listen to the sound of the string trimmer, if it reduces speeds, or slows down too much, back away from the grass and start again at a slower pace.

No, string trimmers should never be operated without a guard. The guard is a safety feature and helps reduce debris such as grass clippings from being picked up and flung towards the user. It also has a cutting bar on it to prevent line from overextending and breaking off at large lengths. Operating without a guard will cause the string trimmer to work harder than it must and will reduce the life span of the motor. It will also void the warranty.

Line unraveling can be caused by winding the spool line the wrong way or simply not winding it tight enough. Please make sure you follow the guide inside your owner’s manual thoroughly as this process may take some time to correctly achieve.

A string trimmer that has a reduced gear motor does not directly drive the trimmer head. Instead, the motor drives a larger gear that is attached to the trimmer head. This reduces the speed of rotation but increases the torque. It allows a smaller, lighter motor to produce extra torque and perform tasks more efficiently, while ensuring that the unit is easy to maneuver.

Yes, all Greenworks string trimmers come with spool and line that has already been installed in your unit.

No, we do not advise using a thicker diameter line than what is advised in your owner’s manual. The use of a thicker line may result in over working the motor and could potentially damage the motor resulting in shorter life span of the unit. This will also void your warranty.

Yes, you can use any generic brand of trimmer line to rewind your existing spool. Please refer to your owner’s manual to ensure you purchase the correct diameter of line for your unit.

No, we do not offer this feature currently. However, we do offer attachment capable string trimmer units that can be used with a variety of different attachments from the following brands: Poulan Pro, Ryobi Expand-It and Trimmer Plus.

The blade is a part of the motor assembly and is not able to be easily replaced by the customer; the blade should be sharpened instead. We do not advise the customer for any of our hedge trimmers to sharpen the blade themselves unless they are familiar with this task. In most cases, it is required to take the unit to a qualified technician for sharpening.

Unfortunately, this is not an option for our designated handheld trimmers.

Option A – Unit has anti-jamming function: If the branch is blocked in the blade, press the anti-jamming button on the control panel, the blade will reverse twice, and the branch should be released. You can clean the blades by removing any other dirt and debris using a paint brush and then applying a light machine oil. WD-40 or a similar product is recommended. Please make sure to remove power source before cleaning. Option B – Model does not have anti-jam function: To rectify a jam, start by removing the battery or unplugging your unit. Clear the debris and then you can clean the blades by removing any dirt and debris using a paint brush and then applying a light machine oil. WD-40 or a similar product is recommended.

Typically, this is because of sap or debris being caught between the blades (refer to question, what to do if blade has jammed) or the blade may need to be sharpened.

As a safety precaution, none of our hedge trimmers have an automatic on button that will allow the customer to operate the unit without holding onto the trigger.

Customers can use a light machine oil to lubricate the blades.

The run time will vary depending on the battery in use and will fluctuate depending on the load and user technique. However, hedge trimmers that come with a 2.0Ah battery can provide up to 50 minutes of run time under a light load.

Like many of our tools, hedge trimmers are produced in a wide range of sizes and powers. Our lightweight 2.7A is extremely easy to handle and very useful for people without a great need to trim their hedges, the G-max pole saw is ideal for users with tall, difficult to reach hedges and the 60V and the 80V are perfect for heavy duty, long period hedge trimming. Commercial users should refer to our 82V line.

Depending on the model, the cutting capacity varies between 5/8” or 1.2”. Refer to the owner’s manual for specifics

Battery operated: A lot of the time this means the battery hasn’t been fully inserted. On both the charger and the unit, you will know the battery is properly secured in when you hear a click sound. You also will be able to determine if the battery is fully inserted because you won't be able to pull the battery back out without pushing the button located on the battery. If the handle rotates, ensure that it is locked in position, or the unit will not start. Corded: Ensure that the correct extension cord is being used as advised in the ‘Electrical’ section of the manual and that the cord has not become loose at the outlet or connection on the trimmer. If the handle rotates, ensure that it is locked in position, or the unit will not start.

No, our hedge trimmers are oil free and do not require any oil. However, you can apply general light machine oil to the blade from time to time to help lubricate and maintain the sharpness of the blade

If the hedge trimmer is accidentally dropped, the hedge trimmer will turn off and the blade will coast to a stop after several seconds. The hedge trimmer will then be locked in the off position again.

Pole hedge trimmers are regular hedge trimmers attached to a pole. They are used for cutting high hedges without using a ladder.

No. We do not advise adding additional extensions.

We do not have a model that allows you to convert between a pole hedger and handheld hedge trimmer. However, some models do allow you to remove the middle extension pole to shorten the unit by a few feet.

For best balance when using a pole hedge trimmer, do not overreach. Always keep proper footing and balance. Practicing proper footing and balance ensures that you will have proper control of the tool in unexpected situations. Always hold the unit firmly with both hands; keep your left hand on the pole shaft and your right hand on the rear handle, so your body is to the left of the blade line. Never use a left-handed (cross-handed) grip, or any stance that places your body or arm across the blade line. Ensure that you maintain a proper grip on the unit whenever the motor is running. For further details, refer to your owner’s manual.

The pole hedge trimmer is ideal for high level, hard to reach branches. It is not recommended to be used for ground cover as it is not ergonomically suited for low cutting.

Our units use a standard bar and chain oil. You can purchase this from your local hardware store; no specific brand name is required

All chainsaws will slowly “leak” oil in storage (mostly from it seeping off the chain). To prevent excessive leakage, store with as little oil left in the reservoir as possible, lay the chainsaw flat with a rag beneath it and the pole saw upright with the motor head at the top. During first use, operators should only fill the reservoir to roughly half full and check periodically to see if it needs to be refilled. Eventually, you will become accustomed to the amount of oil required for each job. This procedure will make it easier to store the unit as oil free as possible and reduce oil run off.

If you are looking to cut logs with one pass, the log needs to be about 2" smaller than the bar. However, there are many techniques to use a chainsaw for larger cuts.

The run time of a chainsaw is measured in cuts per charge. The number of cuts per charge or “run time” that you receive would depend on the load acting on the saw (i.e., the thickness and type of wood being cut) as the chainsaw would use more battery power on tougher and thick objects being cut.

Chains should be tensioned before use. Check intermittently throughout each chore to make sure the chain is kept properly tensioned. A correctly tensioned chain should only pull away from the bar enough to fit a dime between the teeth and the bar. ***DO NOT TENSION A CHAIN AFTER YOU HAVE FINSHED USING THE TOOL. HOT METAL EXPANDS. IF THE CHAIN NEEDS TENSIONED WHEN HOT, THEN ALLOW TO COOL, THE CONTRACTING METAL COULD POTENTIALLY DAMAGE THE CHAIN, THE BAR AND EVEN THE UNIT. WAIT UNTIL THE NEXT USE (OR AT LEAST UNTIL COOLED) BEFORE TENSIONING***

Yes, however, it must match the specifications of the original chain (gauge, pitch, and drive links). These specifications my be found inside of your owner’s manual.

Our chains may be sharpened using a 5/32” round file.

If the wood is burning/smoking, this indicates that the chain is on backwards. Another reason could be that the chain is dull and needs to be sharpened or replaced. Replace the chain if: • The length of the cutting edges is less than 5 mm. • There is too much space between the drive links and the rivets. • The cut speed is slow • Sharpening the chain many times but it does not increase the cutting speed.

Chainsaw chains can come off due to multiple reasons such as worn-down bars, worn-down sprockets, and wrongly set chain tension. Please check the chain tension and condition of all parts prior to using. If anything is worn or damaged, replace parts before using again. Replace the bar if: • the groove is not fit with the height of the drive links (which must never touch the bottom). • the inside of the guide bar is worn and make the chain lean to one side.

We want you to get the most out of your tools, and that starts with understanding how to care for your battery. Proper storage and handling not only extend battery life but also ensure your tools are ready to perform when you need them most. A Quick Note on Lithium-Ion Battery Performance All Greenworks batteries use lithium-ion technology, which offers powerful, consistent performance without the memory effect found in older battery types. However, lithium-ion batteries are sensitive to temperature extremes—both heat and cold can affect performance and longevity. That’s why proper storage and care are essential for keeping your battery in peak condition. Best Practices for Battery Storage and Use: Store batteries indoors in a cool, dry location—away from direct sunlight, humidity, or extreme temperatures. This protects internal components and preserves performance. Only connect the battery to the charger when actively charging. When not in use, unplug the charger and keep the battery disconnected. If storing for an extended period, charge the battery fully before putting it away. Check the charge every couple of months. If it drops, recharge it before returning it to storage. This helps maintain battery health over time. Allow the battery to reach a safe operating temperature before use. For snow throwers and cold-weather operation, cold batteries may not power on. Let the battery warm to room temperature indoors before inserting it into the tool. Kindly note: Once the battery is at room temperature and installed, the current generated while the tool is running will help keep the battery warm. As long as the battery starts at room temperature, you should not experience issues even when working in cold outdoor conditions. For other tools/hot weather operation, if the battery has become hot from use or charging, allow it to cool before reinstalling. Indoor storage helps avoid performance issues related to both hot and cold environments and keeps your battery protected year-round.

The battery chargers do have auto cut offs to prevent it from over charging. However, we do advise customers to remove the battery from the charger after it has been fully charged and to also unplug the charger from the outlet, as this is good electrical safety practice to do so. This will also help to prevent false defect readings and allows the charger to reset itself each time it’s used to charge a battery.

The battery is the most important component for a battery-operated unit. Please be assured we price our batteries with the cost of material, manufacturing, and current market pricing in mind. Batteries are the costliest items to manufacture and ship in any kit. Full kits including a tool, battery, and charger are priced affordably so that consumers can begin building that line of tools and move forward purchasing tool-only units. When you purchase batteries on their own, it is more notable the cost that they carry.

When the battery is not in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging. It is recommended to store the battery with a full charge, and if it is being stored for a period where no use is expected, to check on the charge every couple of months. If you notice the charge has dropped, we advise charging the battery back up to full before returning it to its safe storage place. Following these steps will ensure you receive the most out of the battery life.

60V/ 80V Products: To remove the battery, push and hold the battery release button. Then, pull the battery pack straight out. In some cases, if the springs underneath have gotten locked down you might have to give a small push to the top of the battery to re-engage them to help the battery pop up. The battery pack fits snugly into the product to prevent accidental dislodging while in use; it may require a strong pull to remove. Before use, be sure that the rails on the battery and product are free of debris that could cause the battery to get stuck. 24V/ 40V Products: To remove the battery, press the latch button on the battery pack down and hold. Pull the battery pack out of the handle. The battery pack fits snugly into the product to prevent accidental dislodging while in use; it may require a strong pull to remove. Before use, be sure that the rails on the battery and product are free of debris that could cause the battery to get stuck.

Press the battery capacity indicator (BCI) button located at the end of the battery. The lights will illuminate according to the battery capacity level. Please note this switch does require a firm direct push using the tip of your finger. If the button is not being fully engaged, the lights will not activate. Please also be advised the lights only stay on for a few seconds and will automatically turn off. Another reason the lights will not power on is if the battery is completely depleted of power and needs to be charged.

Our batteries are interchangeable with tools that are of the same voltage platform only. The difference between batteries of the same voltage is the ampere-hour (Ah) rating. The higher the ampere-hour (Ah) rating on the battery is the more run time it has to offer.

There are a few exceptions. • Our 80V 20” snow thrower models 2600402 / 2605202 / 2601302 manufactured prior to September of 2017 can only use 2.0Ah or 2.5Ah battery models. • Our 60V 8.0Ah battery model 2957102 cannot be used in the following tools due to the height: dual-port lawnmowers, pressure washers, or the wet/dry vacuum.

Yes, they do. Each product line has designated charger models that can charge all batteries in that voltage platform, no matter the Ah rating.

Putting a battery that was just in use onto the charger often results in a false full charge signal. Remove the battery from the charger and allow it to rest in a room temperature area for approximately 10-15 minutes before charging.

When the battery is inserted into the charger and the status LED blinks red, remove the battery from the charger for 1 minute, then reinsert. If the status LED blinks green, then the battery is properly charging. If the status LED is still blinking red, remove the battery and unplug the charger for 1 minute. After 1 minute, plug in the charger and reinsert the battery. If the status LED blinks green, then the battery is properly charging. If the status LED is still blinking red, then this likely indicates an issue with the battery or charger and should be taken care of either with our warranty team or by means of replacement.

This typically indicates that the battery is at the wrong temperature to be charged. Allow the battery and charger to rest indoors at room temperature until they are no longer hot/cold and attempt charging again.

Greenworks chargers sold in the USA and Canada are designed for use on 120V outlets only.

The trolling motor comes with a 3-year warranty for both the tool and battery. For tool-only units, the warranty is 3 years.

Greenworks 40V trolling motors are compatible with both the Greenworks 40V 4Ah and 5Ah batteries. For the Greenworks 12V trolling motor, a deep cycle 12V marine battery is required.

There are many variables that can determine how fn a single battery. Factors such as boat size, ambient temperature, tide, or currents.ar you can travel o

The runtime for a Greenworks 40V 5.0Ah battery can yield up to 40-50 minutes. Please be aware runtimes may vary, depending on the load applied to the battery (i.e. higher settings/turbo mode)

This 55lb trolling motor is approximately equivalent to a 0.84 horsepower motor.

Yes, our trolling motors have passed the UL Rain Test, a specific evaluation designed to assess the water resistance and durability of electric trolling motors. This test evaluates key aspects like water resistance, electrical safety, functional performance, and overall durability.

This trolling motor uses a brushed motor.

Greenworks Trolling Motors are designed for fresh water use only.

Greenworks current trolling motor models do not include internal circuit breakers or fuses..

A minimum of 2 lbs of thrust per 100 lbs of boat weight is recommended. When choosing a trolling motor, boat weight is the most important factor. Be sure to account for the heaviest potential load, including gear, fuel, and passengers. The higher the voltage, the greater the thrust.

No, Greenworks Trolling Motors are designed for single propellers and are not compatible with dual blades.

Greenworks trolling motors are transom-mount only. These motors are designed to be compact and easy to store.

You can use any amp-hour battery of the same voltage, but only the original battery model that came with the vacuum will fit in the charging dock.

We recommend using the lowest speed setting for hardwood floors and medium/high settings for carpet, shag rugs, and ceramic tiles. The floor head features soft bristles, but the vacuum does not include the hard floor brush attachment specific for hardwood and ceramic flooring however it can be purchased on our website. Please note that users can swap accessories based on their cleaning needs. This kit includes the following: Crevice Tool, 2-in-1 Round Brush, Soft Bristle Brush, Fur Brush, and Deep Cleaning Motorized Brush.

You can charge the vacuum in two ways: • Mount the charging station to the wall and line up the tongs on the handle with the battery attached. • Alternatively, remove the battery and place it in the charging dock.

The vacuum has a 44 CFM (Cubic Feet per Minute) airflow.

Currently the Greenworks 24V Cordless Deluxe Stick Vacuum is only available as a full kit.

1. Make sure no one has previously connected to the Minibike 2. Redownload the "smartG" app and follow the Quick Start Guide steps to connect

Go into the Bluetooth settings in your phone. Ensure Bluetooth is turned on. The Minibike should appear with a title starting with GW-xxxxx (This connection is separate from the app connection)

Each of our E-transportation units has different speeds. Please refer to the user manual for your specific unit.

Lithium-Ion batteries are resilient to cold temperatures. However, we always recommend charging and storing the battery in a safe, dry, room-temperature environment. Long-term cold weather use/storage can allow the internal temperature of the battery to drop away. If the internal temperature of the battery drops below -17°C voltage output may be reduced, and battery communication may be affected. However, if a cold battery is brought back into a safe, dry, room temperature environment and allowed to warm up (should take no more than 10-20 minutes) then there should be no long-term negative impact on battery performance or lifespan. Please note that we recommend placing the battery on the charger after it has returned to room temperature to ensure maximum charge when in use.

We do not recommend using our single-stage snow throwers or our snow shovels on gravel surfaces. Gravel, stones, or any loose surface material will be picked up and thrown by the snow thrower, causing damage to the unit and potentially nearby property and people.

Snow throwers can be stored at any temperature if the environment is sheltered (indoors) and dry. Batteries and chargers should always be stored indoors at room temperature.

Our single-stage snow thrower kits are often supplied with enough battery capacity to cover the average 4-car driveway. It is important to note that the overall run time received is ultimately determined by the load acting against the unit and will fluctuate.

Our units have been designed for quick and easy assembly! The majority of single-stage units can be assembled in approximately 15 minutes. All instructions are clearly detailed within the owner's manual supplied with your purchase. If you should have any questions or concerns, we would be happy to provide assistance.

Heavy or icy snow may cause the discharge chute to become clogged while in use. If you do get a clog, DO NOT attempt to unclog it with your hands or feet. Instead, turn your machine off and wait at least 10 seconds for it to fully stop. Then, use a chute-clearing brush or a similar object to clear the clog (not included). Operating Tip: If you notice that the chute is clogging often, try adjusting the angle of the chute and impeller speed (if applicable).

The distance that snow is thrown varies depending on the type of snow, wind, and angle of the chute deflector. Light snow will have a greater throwing distance in comparison to wet/heavy snowfalls.

Yes. Greenworks skid shoes are wearable; wearable parts carry a 90-day warranty against wear and tear.

Only Greenworks batteries, chargers, and machines of the same voltage are compatible and interchangeable with one another. Please be advised that the higher the ampere-hour (Ah) rating is on a battery, the more run time it can provide.

Yes, this unit can be operated on slopes and or hills. Always exercise extreme caution when operating on slopes and ensure you have proper footing and balance at all times.

No, the wheels on our single-stage snow thrower models are not designed for use with tire chains.

The benefit of having an adjustable impeller speed ensures that the unit can be used in a variety of areas and conditions. A lower auger speed usually translates to a smaller throwing distance - low speed also gives the user more control so that you can direct the snow where you want and avoid overshooting or re-covering previously cleared areas. When operating the unit at a higher speed, you can throw the snow further when the space allows and clear the area more quickly. Operating Tip: If you notice that the chute is clogging often, try speeding up the auger.

Most Greenworks impellers are made of plastic. The exception is the Greenworks 80V 22”, which uses a metal/rubber impeller assembly. The dual-stage models use fully metal impellers.

It does take time to get used to having a cord attach to your snow shovel, we suggest keeping the electric cord as close to the outlet as you can and then move away from the outlet, so the slack always stay on the side you are moving away from or put the cord over your shoulder. That way it is always behind you while using the snow shovel but over time it will get easier to manage.

The benefit of a circular cord head; the head of the power cable is designed to be circular; this is to ensure the power cable from the unit can securely hold an extension cord and to reduce any chance of moisture or snow from getting into the two parts. The head of the power cord is flexible, any universal single head outdoor extension cord will fit, simply squeeze the sides, and insert the extension cord.

Greenworks skid plates are a wearable; wearable parts carry a 90-day warranty against wear and tear. Most of our units have a metal skid plates except for our 22" snow thrower models which have a nylon design.

Lubricant can be used to reduce clogging which can prevent the snow thrower from throwing at capacity. However, please keep in mind the heavier the snow the less it will be thrown. To reduce the issues with snow clogging which can affect performance you can use an ice repellent or Teflon spray.

It does take time to get used to having a cord attach to your snow shovel, we suggest keeping the electric cord as close to the outlet as you can and then move away from the outlet, so the slack always stays on the side you are moving away from or put the cord over your shoulder. That way it is always behind you while using the snow shovel but over time it will get easier to manage.

We do not recommend using this snow shovel on uneven or non-paved areas. It works best on smooth and flat surface areas. As the operator works along the uneven surface, the tool will need to be lifted to avoid contact. Contact to non-paved areas will damage the scraper faster the more the unit makes hard contact.

The Snow Shovel is not equipped with a chute; it is a light duty unit, perfect for light to moderate snow conditions. We suggest directing the snow in front or to either side by pushing the snow shovel forward so that it rides on the scraper. The direction of the snow is changed when the user turns the shovel.

The tool is equipped with a safety start up feature. The units will only start when the following sequence is done: 1.Verify that the battery pack is inserted into the battery compartment. 2.Press and hold the lock-out button 3.While holding the lock-out button, press and hold the trigger switch. Please note, the Snow Shovel will not start if the lock-out button is not held until the trigger switch is lifted. Once trigger is pressed and unit is started, release the lock-out button.

Snow shovels are an effective tool for clearing steps and decks with ease. They are lightweight, gasless, and easy to start, so almost anyone can operate them.

You must install at least 1 battery for operation. For best performance, it is recommended to utilize all included batteries.

This unit can be used effectively on gravel surfaces; however, it is necessary to raise the height of the skid shoes to avoid accidental injury or damage. Extreme caution should always be taken when using this product on an uneven surface.

In ideal conditions, our dual-stage snowthrowers can clear up to an 8-car driveway! It is important to note that the overall run time received is ultimately determined by the load acting against the unit and will fluctuate.

This unit has two hub motors, one for each wheel. Both motors are activated while moving straight, and one deactivates while turning.

Our 60V 24" Dual Stage Snow Thrower is currently sold as a tool only under model number 261702CTBT. The complete kit including 3x5.0Ah batteries and a dual-port charger goes by 2610702CT. While we do not currently have a tool-only 80V version available, we hope to have this available for you in the future!

Only Greenworks batteries, chargers, and machines of the same voltage are compatible and interchangeable with one another. Please be advised that the higher the ampere-hour (Ah) rating is on a battery, the more run time it can provide.

The batteries must be removed from the unit for charging and placed on a compatible Greenworks charger.

This unit is designed to be controlled manually to go upstairs, using the reverse function, or downstairs, in the forward position. Heading upstairs you will go up in reverse function while slightly pulling up and controlling the balance and weight. Going down the stairs we suggest going in reverse with the operator below, using the neutral or unit off position to roll the unit and control by the operator. Please note: Damage to wooden or composite stairs or decking may occur if not handled or controlled properly during this purpose. Always use extreme caution when maneuvering on stairs or unlevel surfaces.

Yes, this unit can be operated on slopes and/or hills. Always exercise extreme caution when operating on an incline and ensure you always have proper footing and balance.

Yes, please use designated snow thrower tire chains for this purpose. The chain must be designed for a 15" wheel (Tire specifications are AT 15 x 5-7). Please note that we do not currently manufacture or sell tire chains. Follow the instructions included with the chains to ensure proper installation.

Yes, they can be. Simply push the LED headlight button located above the power button to adjust the headlight function. There are 4 different light settings.

To move the chute, you must pull on the chute control handle. This will release the lock on the chute control gear and allow you to move the handle left or right. Once the chute has been directed, release the grip handle to lock the chute in the desired direction.

The drift cutters are located on each side of the unit. Simply loosen the knobs and pull the drift cutter until it has been fully extended. Repeat on opposite side. Drift cutters are designed to break down drifts during use and prevent snow from falling on the top of the housing; the drift will instead be knocked down in front of the auger to be removed.

Heavy or icy snow may cause the discharge chute to become clogged while in use. If you do get a clog, DO NOT attempt to unclog it with your hands or feet. Instead, turn your machine off and wait at least 10 seconds for it to fully stop. Then, use the supplied 3-in-1 snow brush to clear the clog. Operating Tip: If you notice that the chute is clogging often, try adjusting the angle of the chute and increasing the impeller speed.

The benefit of having an adjustable impeller speed ensures that the unit can be used in a variety of conditions. A lower auger speed usually translates to a smaller throwing distance - low speed also gives the user more control so that you can direct the snow where you want and avoid overshooting or re-covering previously cleared areas. When operating the unit at a higher speed, you can throw the snow further when the space allows and clear the area more quickly.

We only recommend using a designated pressure washer soap. You can use any preferred brand of pressure washer soap, if it does not contain any harsh chemicals such as bleach, alkaline or ammonia. Be sure to follow the directions on the pressure washer soap for whether or not it needs to be diluted; soap should be a watery consistency.

Yes, the ideal input pressure is 60 PSI. However, the unit tolerates between 45-75PSI. If the inlet pressure is below 45 PSI, it will lead to a pressure drop and the machine will not pressurize properly. This often causes the unit to vibrate and sputter. Any higher than 75PSI unit may receive internal damage from over pressure, breaching seals, triggering the thermal valve etc. If the unit does not have the correct PSI the unit will not run correctly, and the motor can be damaged.

Yes, you can! For units with an onboard soap tank: Soap can only be applied with the black soap nozzle, simply switch it out for the appropriate nozzle that you require for rinsing. Allow a few seconds for the soap suds to clear from the line, and then you will have clean water. For units that use a soap bottle: To rinse, you will have to remove the soap bottle and reattach the wand with the appropriate nozzle that you require for rinsing.

The optimum procedure advises using a pressure washer pump saver that can be purchased at most hardware stores. Please see the optimum winterizing procedure below. • Disconnect all water connections (garden hose). • Turn on the machine for a few seconds, until the remaining water in the pump exits. Turn off immediately. • Use a pressure washer pump saver - follow instructions provided on pump saver • Roll up electrical cord and hose neatly, making sure there are no kinks. Ideally, we advise storing the machine and accessories in a room that does not reach freezing temperatures. Do not store near the furnace or other sources of heat as it may dry out the pump seals.

We offer cold water pressure washers only; the maximum inlet water temperature should not exceed 104 °F (40 °C).

All threaded connections on our pressure washers are an M22 14mm fitting.

Our pressure washers use ¼” quick connect nozzles.

There are a few factors that could cause these reactions such as excess air in the pump or a clogged/faulty nozzle. See all troubleshooting options below. Cleaning Obstructed Nozzles Over time with use, the pressure washer nozzles may collect dust, dirt, and calcium build-up which as a result cause the pressure washer to malfunction while in use. To clean nozzles soak them in a 50/50 mixture of white vinegar and warm water for a minimum of 15 minutes. Then proceed to poke your nozzle cleaning tool or paper clip through the end of the nozzle hole to poke out any debris. After you have done this, rinse them with warm water. Purge Air from Pressure Washer Set up the unit as per usual and ensure you are not using an extension cord. Remove any nozzle that may be connected at the end of the wand. Make sure that you have a green light on the GFCI on the power cord. Turn your garden hose on but leave the pressure washer turned OFF. With the pressure washer turned off, squeeze on the trigger for about 3 minutes – allowing the water to run through the unit at no pressure. In doing so, you are bleeding the unit out of any air that may be stuck in the pump. After 3 minutes, turn the unit on. Reinstall one of your clean nozzles and continue using the unit. At this stage, if the unit shuts off when a nozzle is installed be sure to try all nozzles. A faulty nozzle may cause the unit to shut down. Additional components to check: • Ensure a nozzle is connected. Be sure to try all nozzles. • Ensure that the water source is fully opened and is at least 60PSI (Refer to: Does my water source have to be of a certain PSI to run the unit properly?) • Check that there is at least 10' of unrestricted garden hose between the hose connection and the unit, any kinks will prevent the flow of water from going into the unit and prevent proper pressure. • For best results, use a 1” (25 mm) or 5/8” (16 mm) garden hose. • Check that the water inlet is not clogged. Disconnect the garden hose, remove the filter and rinse with warm water. • That you are using a working outlet. Be sure to try more than one!

While you may use a longer high-pressure hose, please note that the pressure will drop.

Unfortunately, we do not offer extension wands. While you may find something compatible with another brand, know that the pressure could be affected.

0° - Red nozzle: This nozzle is typically used for removing tough stains like rust and debris from concrete and metal. You can also use it for removing caked on mud from heavy construction, farm, or lawn equipment. Do not use this nozzle on wood or home siding or for washing a car because this stream is very strong and powerful and can damage a soft surface. 15° – Yellow nozzle: The yellow pressure washer tip provides high versatility with its 15-degree angle tip. Referred to as the washing tip, because it provides adequate pressure to remove dirt from surfaces but is designed to not damage many surfaces. This pressure washer tip is designed for “sweeping” foliage or debris given its wide angle. This tip is versatile due to its wide area of cleaning and strong pressure application. 25° – Green nozzle: The green colored, 25-degree nozzle is best used to sweep away dirt and mud. Use it to sweep away leaves from decks, driveways, and sidewalks. It can also be used for removing light mildew stains and removing algae and bacteria build up from pools. 40° – White nozzle: The white 40-degree tip, referred to as the “fan” tip creates the widest area of cleaning with relatively low pressure. This pressure washer tip is best used for light or delicate cleaning applications. It is recommended for light cleaning on wood decks and other soft or delicate surfaces. 75° Soap – Black nozzle: The black colored nozzle is a low-pressure detergent nozzle. You use this when applying your preferred detergent for your cleaning projects. Turbo Nozzle: The nozzle rotates in a zero-to-15-degree spray pattern in a circular motion to break down tough dirt and grime. The spray pattern can cover area of 4 to 8 inches wide, depending on a distance between the tip and the surface being cleaned.

The Greenworks 24V combo kit is the perfect solution for homeowners looking to make the switch to battery power. It includes a 1/2 in. brushless drill/driver and a 1/4 in. brushless impact driver, both of which are equipped with an LED light, allowing for work at night and in dark spaces. Both tools run on 24-volt lithium batteries with a 3-hour charger included, providing maximum runtime for the sawing, drilling, and hammering you do around your home

24V batteries are evenly balanced for optimal weight distribution and have a slightly longer lifespan than NiCad batteries.

Unless the trigger is activated on the tool, the battery should have no effect. It is good practice to keep the trigger in a locked position when not in use, especially when in transit.

The charger is 120V designed for North American outlets (units sold in North America only).

Unfortunately, the 24V power tools are only compatible with G24V and 24V Powerall battery models.

Our jig saw needs T-shank blades. Currently we do manufacture replacement blades, but are looking into selling these in the near future. Bosch, Milwaukee, Hitachi and DeWalt make replacement blades which are compatible with the Greenworks 24V Brushless Jig Saw.

Yes, since bits are universal, any drill bits specifically designed for use with 1/4" hex drive will work.

This Kit includes 1 (x) wood blade and 1 (x) Bi-metal blade.

If using a 4.0Ah battery, this light will operate for approximately 20hrs at 2000 lumens/high or 40hrs at 1000 lumens/low. If using a 2.0Ah battery, this light will operate for approximately 10hrs at 2000 lumens/high or 20hrs at 1000 lumens/low. Please note, the run time will increase with a higher ampere-hour (Ah) battery model.

The cordless drill has a 1/2-inch chuck and a ratcheting chuck. An LED work light, belt hook with a spot to store a bit on the drill.

The Greenworks 24V lithium-Ion battery has an LED indicator which displays the remaining power. These high-performing batteries are fast charging and boast reliable charging without loss of memory or power. A 2.0Ah battery will be fully charged in 90 minutes and 80% charged in only 50 minutes.

The blade is made of steel metal while the handles have a hard plastic that are durable and long-lasting. It includes a 7.2-Volts lithium-ion battery and charger. Unfortunately, the battery is not sold separately as it is built in. The cutting capacity for the grass shear blade is 1” and the shrub shear blade is 3".

Yes, the batteries from the Greenworks drill and impact combo will work with this unit.

This warranty is valid only for units which have been maintained in accordance with the instructions in the owner's manual supplied with the product from new. **WARRANTY IS NOT TRANSFERABLE AND ONLY AVAILABLE TO THE ORIGINAL PURCHASER WITH ORIGINAL PURCHASE RECEIPT OR PROOF OF PURCHASE.

Impact Driver: 1/4 in quick release hex collet, variable speed trigger, 1,950 in-lbs (220Nm) torque, 3,400 RPM for a wide variety of driving applications. Drill Driver: Features a 1/2" keyless ratcheting chuck and 2-speed gearbox up to 2000 RPM drill speed. Additional items include Two (2) 2.0Ah USB-C batteries, Two (2) 3' 100W Cable, One (1) 65W USB-C Fast Charger and One (1) Tool Bag.

Yes, you can remove lug nuts with an impact driver, but it is best to first use a breaker bar to loosen them and then use the impact driver to spin them off quickly.

The main difference being the Model: DD345 offers 400 in-lbs of torque and 0–450/0–2,000 RPM, has a keyless chuck. Includes a 24V 2.0Ah Battery. While the Model: DD590 offers 800 in-lbs torque and 0-2100 RPM, it has ratcheting chuck and work light. Includes a 24V 4.0Ah Battery.

This tool can drill up to 12 mm in concrete, 12 mm in stone, 13 mm in steel, and 25 mm in wood.

Our edgers can only cut vertically, straight up and down. The front wheel can be adjusted to allow a deeper or shallower cut, and to increase the life of the blade. The edger blade can be adjusted to depths that allow for either lawn edging or for trenching.

All string trimmers can be used to edge. Adjust your grip so the head is tilted by 90 degrees and the string now spins along the vertical axis. The unit will now function as an edger.

No, if this unit is listed as an edger unit it cannot be used to trim grass/weeds. You would need to look at our string trimmer units for this function.

Yes, the wheels are adjustable, and you can use it to edge grass around pavemented areas and grassed areas.

Yes, our edgers are not self-propelled. The edgers are stand behind push units.

The edgers blade strike downwards in a clockwise direction.

The maximum depth for our 8-inch edgers is up to 4-inches depending on the curb height.

Due to the design of the guard, a larger blade cannot be accommodated.

Currently, none of our designated edgers are attachment capable.

Edgers are used to trim and cut around the edge of driveways, sidewalks, flower beds and other similar areas.

Dethatchers are designed to remove thatch that builds up around the base of the grass that is common in lawns grown in overly acidic soil. Removing thatch build up will allow the lawn to better absorb nutrients and water and provide you with a stronger lawn growth.

The unit will pull slightly forward as it's raking up thatch, but it is not self-propelled. It will still need to be pushed and directed. However, our dethatcher units are lightweight and incredibly easy to maneuver.

The model and serial number can be located on the warning label on the backflap of the unit.

The best time to dethatch your lawn is late spring, early summer and early fall. Dethatch during cooler weather and when the soil is moist but not too wet.

No, our dethatchers do not come with a bag. A bag would not be effective as the thatch is too light to be directed into a bag.

No, aerating removes plugs of soil from the turf. Dethatching removes the layer of thatch from below the surface of the grass, allowing water and nutrients to enter the soil more easily. The benefits are greater and less harsh on lawn.

No, we currently only offer one size at 1 3/4 inches.

No, this is strictly a dethatcher. It will not cut weeds. Dethatching removes the thatch, buildup of organic debris on the surface of the ground, which prevents water and nutrients from getting into the soil, removing it allows this to happen more easily, so you get a stronger lawn growth. For cutting weed management we would recommend our string trimmer units.

We advise that your grass be mowed to its shortest recommended seasonal height prior to using the dethatcher.

Yes, it is normal for some grass to be pulled up during the detaching process. We recommend that you have some lawn spot repair seeds on hand for this reason. It will help the grass grow back in in the small bare/spare spots left behind and prevent weeds from taking advantage.

No, never operate this unit in reverse. It will damage/break the tines and could possibly pull up more than thatch if used in reverse, which may also damage your lawn.

Debris or foreign objects maybe hitting/blocking the tine cylinder. Unplug unit, remove debris.

https://www.youtube.com/watch?v=Vv3VTt8GWgE

It will be able to tear up small roots, however, this unit is not designed for tree roots. We advise that you avoid roots and rocks when using this cultivator. It works best for tilling soil.

Depending on soil conditions the cultivator will go down to a depth of 5 inches. We do advise the removal of rocks and roots before cultivating to prevent damage to the unit.

Tines do not rotate backwards.

Removing weeds with a cultivator is generally not recommended. While it makes the job a lot faster, it can also spread the seeds underground, ensuring the quick return of weeds into your garden.

Autumn and spring are the most favorable seasons to get your cultivator out of the shed. Avoid using it if the land is too soggy as this could result in compact clods when the soil dries. For best results, wait a day or two after the rain until the soil is semidry.

It might be able to handle small twigs under 1 inch in diameter, but it's designed to cultivate soil for small gardening projects like flower beds.

It will not cut through tree root. Tree roots should be avoided when operating this unit as it will cause damage.

Even when reducing number of tines, it is not ideal for edging as the tines are designed specifically to dig into soil for tilling rather than simply cutting blades of grass. You can remove the tines for smaller areas for tilling, but it would not make it suitable for edging.

As this is an electric unit, it cannot be left out in the rain. It is advised to store this unit in an upright position in a clean, dry place.

Yes, the tines are bent to help cultivate the soil further while in use.

The gearbox is full of synthetic transmission grease and should never really need to be replaced. However, if you wish to change out the grease, you will need to remove the gearbox from the unit (4 bolts at the connection point). This will leave to transmission exposed and lubricant can be added by hand.

All Greenworks leaf blowers are cordless, battery-powered blowers or corded. Greenworks does not make gas-powered models.

Electric and battery-powered leaf blowers – in general, are quieter than gas models. DB rating does depend on the model. Depending on the yard you intend to work on, the airflow coming from the device can be a primary factor as well.

Both CFM and MPH have their benefits. It would depend on which type of blower you’re looking for. MPH is an abbreviation of miles per hour. This denotes the speed at which the air exits the blower. Higher MPH figures produce large pressure changes at the blower inlet. Therefore, a higher MPH is beneficial when looking at blower/vac units. MPH is usually the more important stat here as a higher airspeed helps move heavier debris. CFM is an abbreviation of cubic feet per minute. This denotes the volume of air displaced by the blower. High CFM units tend to move large air volumes at relatively low speeds allowing large areas to be swept and cleared in a controlled, shorter time. Therefore, axial blowers/dedicated blowers benefit more from a higher CFM and is more desirable for these units

Generally, electric leaf blowers have a CFM falling somewhere from just under 200 to 400. If your property is an acre or more, you will probably want a leaf blower with a CFM between 400 to 700

We do not recommend using this blower for any task other than leaf blowing.

Hand-held blowers are often less expensive than backpack blowers. They have smaller motors to ensure they're not too heavy to carry. Since the motor is smaller, they have less power. These blowers are great if you have a small yard, but can be taxing if you’re spending 30-40 minutes on the job. Backpack blowers provide more power, and you can carry them wherever you go. They have the added benefit of being more ergonomic since you are not relying solely on arm strength. Backpack blowers are better for tackling large jobs, but they’re also more expensive than the hand-held blower

When mulching leaves the Blower/Vac must be in TURBO-MULCH mode. Items such as small leaves and twigs will be mulched as they pass through the fan housing. We recommend emptying the bag after each use to avoid deterioration and obstructing air flow, which will reduce the performance of the mulcher.

There are tiny holes in the collection bag that are necessary for the operation of the Greenworks collection bag. These will allow very small particles of dust to pass through.

If your blower is not easily picking up the leaves, ensure that the nozzle is close enough to the leaves. Also make sure that the mode indicator is on the correct setting. Press the low/high switch to increase the speed options. The unique design of the blower-vac means that only light weight, low density objects such as leaves, and garden debris will be collected. It’s worth noting, higher density objects such as stones and sticks will not be collected. If you are finding the unit is still not picking up it may be necessary to remove the blower tube or mulcher tubes to clear a blocked tube or impeller. Please be sure to remove the battery or unplug the unit before checking the tube or impeller.

The best push power for removing heavy or wet organic materials from soft surfaces like grass, dirt or sand will come from a corded electric blower or from our 80V PRO blowers. The 80V 580 CFM Brushless Backpack Blower, with up to 580 CFM at 145 or the 80V 500 CFM Cordless Brushless Axial Blower with up to 500 CFM of air flow both units offer more CFM

To get the most life out of your battery, you should remove it from the charger once it has finished charging. The problem with overcharging is the potential damage to the battery which can shorten its lifespan and leave you in a lurch if it quits in the middle of a project.