80V 2.5Ah Lithium-ion Battery

We want you to get the most out of your tools, and that starts with understanding how to care for your battery. Proper storage and handling not only extend battery life but also ensure your tools are ready to perform when you need them most. A Quick Note on Lithium-Ion Battery Performance All Greenworks batteries use lithium-ion technology, which offers powerful, consistent performance without the memory effect found in older battery types. However, lithium-ion batteries are sensitive to temperature extremes—both heat and cold can affect performance and longevity. That’s why proper storage and care are essential for keeping your battery in peak condition. Best Practices for Battery Storage and Use: Store batteries indoors in a cool, dry location—away from direct sunlight, humidity, or extreme temperatures. This protects internal components and preserves performance. Only connect the battery to the charger when actively charging. When not in use, unplug the charger and keep the battery disconnected. If storing for an extended period, charge the battery fully before putting it away. Check the charge every couple of months. If it drops, recharge it before returning it to storage. This helps maintain battery health over time. Allow the battery to reach a safe operating temperature before use. For snow throwers and cold-weather operation, cold batteries may not power on. Let the battery warm to room temperature indoors before inserting it into the tool. Kindly note: Once the battery is at room temperature and installed, the current generated while the tool is running will help keep the battery warm. As long as the battery starts at room temperature, you should not experience issues even when working in cold outdoor conditions. For other tools/hot weather operation, if the battery has become hot from use or charging, allow it to cool before reinstalling. Indoor storage helps avoid performance issues related to both hot and cold environments and keeps your battery protected year-round.

The battery chargers do have auto cut offs to prevent it from over charging. However, we do advise customers to remove the battery from the charger after it has been fully charged and to also unplug the charger from the outlet, as this is good electrical safety practice to do so. This will also help to prevent false defect readings and allows the charger to reset itself each time it’s used to charge a battery.

The battery is the most important component for a battery-operated unit. Please be assured we price our batteries with the cost of material, manufacturing, and current market pricing in mind. Batteries are the costliest items to manufacture and ship in any kit. Full kits including a tool, battery, and charger are priced affordably so that consumers can begin building that line of tools and move forward purchasing tool-only units. When you purchase batteries on their own, it is more notable the cost that they carry.

When the battery is not in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging. It is recommended to store the battery with a full charge, and if it is being stored for a period where no use is expected, to check on the charge every couple of months. If you notice the charge has dropped, we advise charging the battery back up to full before returning it to its safe storage place. Following these steps will ensure you receive the most out of the battery life.

60V/ 80V Products: To remove the battery, push and hold the battery release button. Then, pull the battery pack straight out. In some cases, if the springs underneath have gotten locked down you might have to give a small push to the top of the battery to re-engage them to help the battery pop up. The battery pack fits snugly into the product to prevent accidental dislodging while in use; it may require a strong pull to remove. Before use, be sure that the rails on the battery and product are free of debris that could cause the battery to get stuck. 24V/ 40V Products: To remove the battery, press the latch button on the battery pack down and hold. Pull the battery pack out of the handle. The battery pack fits snugly into the product to prevent accidental dislodging while in use; it may require a strong pull to remove. Before use, be sure that the rails on the battery and product are free of debris that could cause the battery to get stuck.

Press the battery capacity indicator (BCI) button located at the end of the battery. The lights will illuminate according to the battery capacity level. Please note this switch does require a firm direct push using the tip of your finger. If the button is not being fully engaged, the lights will not activate. Please also be advised the lights only stay on for a few seconds and will automatically turn off. Another reason the lights will not power on is if the battery is completely depleted of power and needs to be charged.

Our batteries are interchangeable with tools that are of the same voltage platform only. The difference between batteries of the same voltage is the ampere-hour (Ah) rating. The higher the ampere-hour (Ah) rating on the battery is the more run time it has to offer.

There are a few exceptions. • Our 80V 20” snow thrower models 2600402 / 2605202 / 2601302 manufactured prior to September of 2017 can only use 2.0Ah or 2.5Ah battery models. • Our 60V 8.0Ah battery model 2957102 cannot be used in the following tools due to the height: dual-port lawnmowers, pressure washers, or the wet/dry vacuum.

Yes, they do. Each product line has designated charger models that can charge all batteries in that voltage platform, no matter the Ah rating.

A brushless unit is a unit that has a brushless motor. While conventional motors have brushes, traditional brushed motors have carbon brushes which tend to wear overtime. A brushless motor is superior to the traditional brushed motor. It’s a newer technology that Greenworks has incorporated into the heart of our brushless units. Brushless motors do not use carbon brushes, which allows the motor to last longer, produce less heat, offers more torque, are more efficient and use less battery power, therefore increasing your overall battery life and efficiency.

Warranty information will be detailed inside your owner’s manual and on the product page of each tool. You can also refer to our warranty page here: https://greenworkstools.ca/pages/warranty

Some of our units have a soft starter motor that delays the initial start for about a second and half. The soft starter feature protects the bearing and the motor from wear and helps preserve them for a longer life.

A unit that is listed as tool only indicates that the unit will only come as a bare tool and will not include a battery or a charger.

For most of our current units, if the batteries are from the same Greenworks voltage (24, 40v, 60v and 80v) line, the amp hours (Ah) are interchangeable. If you are unsure if your battery is part of a voltage line that can be interchanged, please contact us at info@greenworkstools.com for further assistance. *Exceptions for our Greenworks 60v 8.0Ah and certain chainsaws in the 80v line. *

As we specialize in electric/ battery operated products, using our products in damp/wet conditions is a safety issue. Our tools should not be operated in the rain. However, our 60V X-RANGE line features IPX4 weather-resistant construction and can be safely used in damp conditions. Please be mindful of your footing when operating tools in potentially slippery conditions.

No, storing an electric unit outdoors is not advisable as this can allow water/condensation to get into the electronics inside the units that may cause damage to the unit and render it a safety hazard. As with all electric units, we advise that you regularly clean the unit and store it in a dry, cool, and covered location, such as a garage or shed. Not only will this help protect the electrical components from exposure to moisture, but it will also help reduce the build-up of rust/corrosion on any of the metal parts.

The serial numbers for our tools can be found on the label located on the unit itself. For pressure washers the label can be found on the back or under the handle. For mowers the label is located on the rear flap. For hedge trimmers, string trimmers, and chainsaws you can find it on the handle or shaft of the unit.

Greenworks Tools offers commonly purchased replacement parts such as batteries, chargers chains/bars, spools, trimmer line, and mower blades directly through our site here: https://greenworkstools.ca/pages/products?&cat=accessories You can also contact us directly at 1-888-909-6757 for further assistance.