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• 13A 20" Snow Thrower
• Owner's Manual

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{"9"=>{"faqid"=>9, "faqtitle"=>"Does temperature affect my battery performance?", "faqdesc"=>"Lithium-Ion batteries are resilient to cold temperatures. However, we always recommend charging and storing the battery in a safe, dry, room-temperature environment. \nLong-term cold weather use/storage can allow the internal temperature of the battery to drop away. If the internal temperature of the battery drops below -17°C voltage output may be reduced, and battery communication may be affected. \nHowever, if a cold battery is brought back into a safe, dry, room temperature environment and allowed to warm up (should take no more than 10-20 minutes) then there should be no long-term negative impact on battery performance or lifespan. Please note that we recommend placing the battery on the charger after it has returned to room temperature to ensure maximum charge when in use.", "faqtitle_fr"=>"La température a-t-elle une incidence sur les performances de ma batterie ?", "faqdesc_fr"=>"Les batteries au lithium-ion résistent très bien aux températures froides. Cependant, nous recommandons toujours de charger et de stocker la batterie dans un environnement sûr, sec et à température ambiante. L'utilisation/le stockage à froid à long terme est susceptible de faire chuter la température interne de la batterie. Si la température interne de la batterie descend en dessous de -17°C, la tension de sortie peut être réduite et la communication de la batterie peut être affectée. \nToutefois, si une batterie froide est ramenée dans un environnement sûr, sec et à température ambiante et qu'on la laisse se réchauffer (cela ne devrait pas prendre plus de 10 à 20 minutes), il ne devrait pas y avoir d'impact négatif à long terme sur les performances ou la durée de vie de la batterie. Il est recommandé de placer la batterie sur le chargeur une fois qu'elle est revenue à température ambiante afin de garantir une charge maximale lors de l'utilisation.", "faqtitle_es"=>"", "faqdesc_es"=>"", "faqtitle_zh"=>"", "faqdesc_zh"=>""}, "11"=>{"faqid"=>11, "faqtitle"=>"Can this unit be used on gravel?", "faqdesc"=>"We do not recommend using our single-stage snow throwers or our snow shovels on gravel surfaces. Gravel, stones, or any loose surface material will be picked up and thrown by the snow thrower, causing damage to the unit and potentially nearby property and people.", "faqtitle_fr"=>"Puis-je utiliser ma souffleuse à neige sur du gravier ?", "faqdesc_fr"=>"Il est déconseillé d'utiliser les souffleuses à neige ou les pelles à neige Greenworks sur des surfaces en gravier. Le gravier, les pierres ou tout autre matériau de surface non adhérent seront ramassés et projetés par la souffleuse à neige, ce qui endommagera l'appareil et, éventuellement, les biens et les personnes se trouvant à proximité. Des exceptions s'appliquent à la souffleuse à neige 60V à double phase.", "faqtitle_es"=>"", "faqdesc_es"=>"", "faqtitle_zh"=>"", "faqdesc_zh"=>""}, "13"=>{"faqid"=>13, "faqtitle"=>"What is the recommended ambient temperature range?", "faqdesc"=>"Snow throwers can be stored at any temperature if the environment is sheltered (indoors) and dry. Batteries and chargers should always be stored indoors at room temperature.", "faqtitle_fr"=>"Quelle est la plage de température ambiante recommandée ?", "faqdesc_fr"=>"Les souffleuses à neige peuvent être stockées à n'importe quelle température si l'environnement est abrité (à l'intérieur) et sec. Les batteries et les chargeurs doivent être stockés à une température comprise entre -17°C (1,4F) et 45°C (113F).", "faqtitle_es"=>"", "faqdesc_es"=>"", "faqtitle_zh"=>"", "faqdesc_zh"=>""}, "14"=>{"faqid"=>14, "faqtitle"=>"How large of a driveway can be cleared with this product?", "faqdesc"=>"Our single-stage snow thrower kits are often supplied with enough battery capacity to cover the average 4-car driveway. It is important to note that the overall run time received is ultimately determined by the load acting against the unit and will fluctuate.", "faqtitle_fr"=>"Quelle est la taille de l'allée que peut couvrir cet appareil en une seule charge de batterie ?", "faqdesc_fr"=>"Nos kits de déneigement sont généralement dotés d'une capacité de batterie suffisante pour couvrir une allée moyenne de 4 voitures. Veuillez noter que les performances réelles peuvent varier en fonction de l'épaisseur et de l'état de la neige.", "faqtitle_es"=>"", "faqdesc_es"=>"", "faqtitle_zh"=>"", "faqdesc_zh"=>""}, "18"=>{"faqid"=>18, "faqtitle"=>"How difficult are Greenworks single-stage snow throwers to assemble?", "faqdesc"=>"Our units have been designed for quick and easy assembly! The majority of single-stage units can be assembled in approximately 15 minutes. All instructions are clearly detailed within the owner's manual supplied with your purchase. \n\nIf you should have any questions or concerns, we would be happy to provide assistance.", "faqtitle_fr"=>"La souffleuse à neige est-elle difficile à assembler ?", "faqdesc_fr"=>"Cela dépend du modèle, mais la plupart des souffleuses à neige Greenworks nécessitent un assemblage minimal. Les détails sont clairement indiqués dans le manuel d'utilisation. Vous devrez fixer la poignée et la goulotte. Si vous avez des questions ou des inquiétudes, nous serons heureux de vous aider.", "faqtitle_es"=>"", "faqdesc_es"=>"", "faqtitle_zh"=>"", "faqdesc_zh"=>""}, "19"=>{"faqid"=>19, "faqtitle"=>"My chute is clogged with snow, what should I do?", "faqdesc"=>"Heavy or icy snow may cause the discharge chute to become clogged while in use. If you do get a clog, DO NOT attempt to unclog it with your hands or feet. Instead, turn your machine off and wait at least 10 seconds for it to fully stop. Then, use a chute-clearing brush or a similar object to clear the clog (not included). \nOperating Tip: If you notice that the chute is clogging often, try adjusting the angle of the chute and impeller speed (if applicable).", "faqtitle_fr"=>"Ma goulotte est obstruée par la neige, que dois-je faire ?", "faqdesc_fr"=>"En de rares occasions, une neige abondante ou glacée peut entraîner l'obstruction de la goulotte d'éjection. Une souffleuse bouchée est causée par la glace ou la neige collante qui s'accumule autour de la goulotte d'éjection et ne permet pas à la neige de s'écouler comme elle le ferait normalement. Si un blocage se forme pendant que vous soufflez la neige, n'essayez PAS de le déboucher avec vos mains ou vos pieds. Au lieu de cela, éteignez votre machine et attendez au moins 10 secondes pour qu'elle s'arrête complètement. Ensuite, utilisez un manche à balai ou un autre objet long et rigide pour dégager le blocage. Assurez-vous enfin que la goulotte de réglage n'est pas complètement abaissée, ce qui obstruerait la machine et provoquerait son arrêt.", "faqtitle_es"=>"", "faqdesc_es"=>"", "faqtitle_zh"=>"", "faqdesc_zh"=>""}, "27"=>{"faqid"=>27, "faqtitle"=>"How far can the snow thrower discharge snow?", "faqdesc"=>"The distance that snow is thrown varies depending on the type of snow, wind, and angle of the chute deflector. Light snow will have a greater throwing distance in comparison to wet/heavy snowfalls.", "faqtitle_fr"=>"Jusqu'où la souffleuse peut-elle évacuer la neige ?", "faqdesc_fr"=>"La distance à laquelle la neige est projetée dépend du type de neige. Par exemple, une neige légère/fluide aura une plus grande distance de projection qu'une neige mouillée/lourde.", "faqtitle_es"=>"", "faqdesc_es"=>"", "faqtitle_zh"=>"", "faqdesc_zh"=>""}, "30"=>{"faqid"=>30, "faqtitle"=>"Are skid shoes wearable parts?", "faqdesc"=>"Yes. Greenworks skid shoes are wearable; wearable parts carry a 90-day warranty against wear and tear.", "faqtitle_fr"=>"Les plaques de patinage sont-elles portables ? En quoi sont-elles fabriquées ?", "faqdesc_fr"=>"Oui. Les pièces portables bénéficient d'une garantie de 90 jours contre l'usure et la détérioration. La plupart de nos unités ont des plaques de patinage en métal, à l'exception de nos modèles de souffleuses à neige de 22 pouces qui ont une conception en nylon.", "faqtitle_es"=>"", "faqdesc_es"=>"", "faqtitle_zh"=>"", "faqdesc_zh"=>""}, "167"=>{"faqid"=>167, "faqtitle"=>"What battery is compatible with this tool?", "faqdesc"=>"Only Greenworks batteries, chargers, and machines of the same voltage are compatible and interchangeable with one another. Please be advised that the higher the ampere-hour (Ah) rating is on a battery, the more run time it can provide.", "faqtitle_fr"=>"Puis-je utiliser ma pelle à neige sur une chaussée irrégulière ?", "faqdesc_fr"=>"Nous ne recommandons pas d'utiliser cette pelle à neige sur des surfaces irrégulières ou non pavées. Elle fonctionne mieux sur des surfaces lisses et plates. Lorsque l'opérateur travaille sur une surface irrégulière, il doit soulever l'outil pour éviter tout contact. Le contact avec des surfaces non pavées endommagera le racloir plus rapidement au fur et à mesure que l'unité entrera en contact avec la surface.", "faqtitle_es"=>"", "faqdesc_es"=>"", "faqtitle_zh"=>"", "faqdesc_zh"=>""}, "170"=>{"faqid"=>170, "faqtitle"=>"Can it be used on slopes or hills?", "faqdesc"=>"Yes, this unit can be operated on slopes and or hills. Always exercise extreme caution when operating on slopes and ensure you have proper footing and balance at all times.", "faqtitle_fr"=>nil, "faqdesc_fr"=>nil, "faqtitle_es"=>nil, "faqdesc_es"=>nil, "faqtitle_zh"=>nil, "faqdesc_zh"=>nil}, "171"=>{"faqid"=>171, "faqtitle"=>"Can I put chains on the tires to prevent slipping?", "faqdesc"=>"No, the wheels on our single-stage snow thrower models are not designed for use with tire chains.", "faqtitle_fr"=>nil, "faqdesc_fr"=>nil, "faqtitle_es"=>nil, "faqdesc_es"=>nil, "faqtitle_zh"=>nil, "faqdesc_zh"=>nil}, "176"=>{"faqid"=>176, "faqtitle"=>"What are the benefits of having an adjustable impeller speed?", "faqdesc"=>"The benefit of having an adjustable impeller speed ensures that the unit can be used in a variety of areas and conditions. A lower auger speed usually translates to a smaller throwing distance - low speed also gives the user more control so that you can direct the snow where you want and avoid overshooting or re-covering previously cleared areas. When operating the unit at a higher speed, you can throw the snow further when the space allows and clear the area more quickly. \n\nOperating Tip: If you notice that the chute is clogging often, try speeding up the auger.", "faqtitle_fr"=>nil, "faqdesc_fr"=>nil, "faqtitle_es"=>nil, "faqdesc_es"=>nil, "faqtitle_zh"=>nil, "faqdesc_zh"=>nil}}