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Thank you for your feedback, and we appreciate your loyalty to Greenworks products! We understand how frustrating it can be when tracking updates pause while a shipment is in transit between major facilities, especially to other provinces.
According to the Purolator tracking number, your shipment has officially been marked as delivered. Carrier scans often pause while a package is traveling between regional hubs, but we completely understand how the lack of interim updates can cause concern. As a helpful tip for future orders, you can sign up for automatic status notifications directly on the Purolator tracking portal to receive real-time alerts as your package reaches each transit point. We trust that your package has arrived safely! If you need anything else, please feel free to give us a call at 1-888-909-6757 (1-888-90WORKS) or contact us via chat on Greenworks Tools website.